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Terms of service

For questions about our shipping and delivery, please click here
For questions about our return policy, please click here.

Have a question? Please feel free to contact us.

* Most emails will be answered within 1 business day.

Customer Service - Working hours:
Monday to Friday 9:00 am to 5:00 PM Saturday
From 10:00 a.m. to 6:00 p.m
Closed on Sunday.

Common problems:

Q: How long will it take to receive my package?
A: Please note that it takes an average of 1 to 3 business days to complete your order before it is shipped. Rest assured, we will make every effort to get your order to you as soon as possible! Once your order is shipped, expect delivery time of 7 to 15 business days, depending on your country or region. Please consider any holidays that may affect delivery times.

Q: What is the company's return policy?
A: We will replace all defective items with new items 30 days after arrival of shipment. For more information, please click here.

Q: How do I contact you about my order?
A: You may contact us by E-mail at: [email protected] or you may respond directly to any notice you receive regarding an order, shipping notice, or delivery notice email.

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